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Terms of service

What you get, what I owe you, what I do not promise, and how either of us walks away. No small print, because there is no print smaller than this.

Last updated 24 August 2026

These terms cover everything sold on ceorocks.co.uk. By booking a service you are agreeing to them. I am Rocky Bello, trading as CEO ROCK’S, contactable at info@ceorocks.co.uk.

1. What I am, and what I am not

I provide mentorship, consultancy, written strategy and campaign sourcing. Separately, for a small number of creators, I provide representation. That runs under its own written agreement.

The most important line on this page

I am not a talent agency promising you work, and nothing I sell is a guarantee of a brand deal, a fee, an audience, or an income. I pitch creators to brands. I never place them, because placement is the brand’s decision and not mine to sell you.

I am not a lawyer, an accountant or a financial adviser. Where I talk about contracts, usage rights or tax it is commercial experience, not professional advice, and you should take proper advice before signing anything significant.

2. Prices and payment

All prices are in US dollars and are the price at the time you book. Published prices can change but never for work already paid for.

  • One-off services are paid in full before the work starts.
  • Mentorship is billed monthly in advance.
  • Ninety Days is paid up front, or in three monthly instalments if you ask.
  • Content days require a deposit to hold the date, because I am booking a photographer and another creator’s time.

Founding pricing is limited to the number of places stated on the services page. Once those are taken it’s gone, and I will not quietly reopen it.

3. Turnaround, and what I need from you

The Rate & Pitch Audit is delivered within three working days of me receiving everything on the intake form. If your material arrives incomplete, the clock starts when the last piece lands.

Written strategy work is delivered within ten working days of the session unless we agree otherwise.

I can only work from what you give me. If the numbers you send are out of date or wrong, the advice built on them will be too.

4. Cancellations and refunds

  • The audit. If I deliver it and you think it’s worthless, tell me why within fourteen days and I will refund it in full. I will not argue.
  • Mentorship. Month to month, no minimum term, no exit fee. Cancel before your next billing date and you are not charged again. The month you are in is not refunded, because the calls and the access were available to you.
  • Ninety Days. Refundable in full before the first call. After that, refunds are pro rata on the calls not yet taken, less the cost of any content day already booked.
  • Calls and sessions. Reschedule free with 24 hours’ notice. Under 24 hours, or a no-show, and the session is used.
  • Content days. The deposit covers third-party bookings and is non-refundable inside seven days of the date.

If you are in the UK or the EU and buying as a consumer, you normally have fourteen days to change your mind about a service bought online. Where you ask me to start inside that window, you are agreeing that the right to cancel ends once the work is delivered. Your statutory rights are not affected by anything on this page.

5. Digital products

Workbooks, guides and templates are licensed to you personally. You can use them, print them and work through them as much as you like.

You cannot resell them, share them, upload them, repackage them, or teach from them as your own material.

Because they are delivered instantly, digital products are non-refundable once downloaded, unless the file is faulty or not what was described. If either of those is true, email me and I will fix it or refund it.

6. Who owns what

Everything I write for you is yours to use however you want, forever. Your rate card, your media kit, your pitch, your plan. No licence, no attribution, no restriction.

The site, the templates, the frameworks and the written products stay mine.

If you send me your content, analytics or contracts, they stay yours. I use them to do the work and nothing else. I will never use your figures in a case study, a testimonial or a post without asking you first in writing.

7. Testimonials and case studies

Where a testimonial was given in exchange for free or discounted work, that will be stated on the face of the testimonial itself. That is a legal requirement under the Digital Markets, Competition and Consumers Act 2024, and it is also just honest.

No result described anywhere on this site is a promise of what you will achieve. Results depend on your content, your audience, your category and your negotiation, and three of those four are yours.

8. Conduct, both ways

Mentorship includes messaging between calls, answered the same day or the next. It’s a working relationship between two people, not a support desk, and it assumes reasonable use in both directions.

I can end an engagement, with a pro-rata refund of anything unused, if the relationship becomes abusive or if I am asked to do something I think is dishonest. I would tell you why first.

9. Liability

Nothing here limits my liability for death, personal injury, or fraud, and nothing here removes rights you have as a consumer.

Beyond that, my liability for any engagement is limited to the amount you paid for it. I am not liable for lost profits, lost deals, or business decisions you take based on my advice. You’re running your own business, and the decisions stay yours.

10. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer elsewhere, this does not remove protections you have under the law of the country you live in.